Refund Policy for Angelina Jewelz
Effective Date: January 21, 2025
Thank you for choosing Angelina Jewelz for your educational needs. We are dedicated to providing high-quality online courses and content to enhance your learning experience. Our refund policy is designed to ensure fairness and transparency in case you encounter any issues with your purchase.
1. Refund Eligibility
Refunds may be considered under the following circumstances:
1.1 Technical Issues
If you experience technical difficulties that prevent you from accessing the course content despite reasonable attempts to resolve the issue with our support team, you may be eligible for a refund.
1.2 Course Content Discrepancies
If there are significant discrepancies between the advertised course content and the actual content delivered, you may be eligible for a refund.
2. Refund Process
To initiate a refund request, please follow the steps below:
2.1 Contact Support
Contact our support team at thepeears@gmail.com within 30 days of your purchase. Provide detailed information about the issue, including screenshots if applicable.
2.2 Assessment
Our support team will assess your request and determine if you meet the eligibility criteria for a refund. We may request additional information to better understand the nature of the issue.
2.3 Refund Approval
If your refund request is approved, we will process the refund to the original payment method within 14 business days.
3. Non-Refundable Situations
Refunds will not be granted in the following situations:
3.1 Course Completion
Refunds will not be granted if you have completed a significant portion of the course or if you have already received a course completion certificate.
3.2 Change of Mind
Refunds will not be provided for change of mind or if you no longer wish to continue with the course.
4. Products
For physical products purchased from Angelina Jewelz, we do not offer refunds unless the product is damaged or defective upon receipt. If you receive a damaged or defective item, please contact us within 7 days of receiving the product to arrange for an exchange or replacement.
5. Contact Information
If you have any questions or concerns regarding our refund policy, please contact us at:
- Email: thepeears@gmail.com
- Mobile: 099099 10380
- Address: U-24, Bhagwati Aashish Complex 1, Opp. Maheshwari Stores, near Ashok Paan House, City Light Town, Surat, Gujarat 395007
6. Policy Changes
Angelina Jewelz reserves the right to modify or update this refund policy at any time. Please review this policy periodically for any changes.
Thank you for choosing Angelina Jewelz for your educational journey.